{"id":12,"date":"2026-09-24T14:28:33","date_gmt":"2026-09-24T14:28:33","guid":{"rendered":"https:\/\/labottigliagiusta.com\/?page_id=12"},"modified":"2026-09-26T14:08:44","modified_gmt":"2026-09-26T14:08:44","slug":"rimborso_reso","status":"publish","type":"page","link":"https:\/\/labottigliagiusta.com\/en\/rimborso_reso\/","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"
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RETURN, REFUND, AND CANCELLATION POLICY<\/h2>\n\n\n\n

1. Scope of Application and Minimum Age Requirement<\/strong><\/h4>\n\n\n\n

These policies apply exclusively to purchases made by consumers residing within the borders of the European Union.<\/p>\n\n\n\n

The sale of alcoholic beverages is strictly restricted to adults (18 years of age, or the legal drinking age in the buyer's country of residence). By confirming their age upon accessing the site and proceeding with the purchase, the customer declares under their own responsibility to be of legal age. We reserve the right to cancel the order and retain logistical costs if it is ascertained that the purchase was made by a minor in violation of our terms.<\/p>\n\n\n\n

2. Right of Withdrawal (Cooling-off Period)<\/strong><\/h4>\n\n\n\n

Pursuant to Art. 52 of the Italian Consumer Code (Legislative Decree 206\/2005) and European Directive 2011\/83\/EU, if you are a private consumer (purchasing for purposes unrelated to your professional activity), you have the right to withdraw from the purchase contract, without having to provide any reason, within 14 calendar days.<\/p>\n\n\n\n

The withdrawal period expires after 14 days from the day on which you, or a third party designated by you (other than the carrier), acquires physical possession of the goods.<\/p>\n\n\n\n

3. Conditions and Limitations of the Right of Withdrawal<\/strong><\/h4>\n\n\n\n

Pursuant to Art. 59 of the Consumer Code, the right of withdrawal is excluded for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.<\/p>\n\n\n\n

Therefore, for food safety reasons, we will accept a return due to a change of mind exclusively if:<\/p>\n\n\n\n