{"id":859,"date":"2026-11-10T07:58:46","date_gmt":"2026-11-10T07:58:46","guid":{"rendered":"https:\/\/labottigliagiusta.com\/?page_id=859"},"modified":"2026-11-10T08:09:45","modified_gmt":"2026-11-10T08:09:45","slug":"termini-e-condizioni-2","status":"publish","type":"page","link":"https:\/\/labottigliagiusta.com\/en\/termini-e-condizioni-2\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h1 class=\"wp-block-heading has-text-align-center\">GENERAL TERMS AND CONDITIONS FOR CONSULTANCY AND SALE<\/h1>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>1. Identification of the Professional<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions govern the provision of the wine consultancy service and the distance selling of wine bottles via the website La Bottiglia Giusta, operated by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Domenico Leonzi<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Registered office: Viale Porto Vomano 8, 64032 Atri (TE), Italy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">VAT \/ Tax ID (C.F.): LNZDNC94T05A488X<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Contact email: labottigliagiusta1@gmail.com <a href=\"mailto:labottigliagiusta1@gmail.com\" target=\"_blank\" rel=\"noopener\">labottigliagiusta1@gmail.com<\/a>&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>2. Subject Matter and Exclusive Service Model<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La Bottiglia Giusta does not operate as an open, public e-commerce catalogue, but rather as a personalized sommelier consultancy service. The service is structured as follows:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Completion of the Questionnaire:<\/strong> The Client fills out the online questionnaire free of charge and without obligation, indicating the occasion, organoleptic preferences, food pairings, quantities, and reference budget.<\/li>\n\n\n\n<li><strong>Tailored Proposal and Private Link:<\/strong> The Sommelier prepares a custom selection and sends the Client a detailed proposal via email, accompanied by a private and personalized purchase link (\"Magic Link\").<\/li>\n\n\n\n<li><strong>Purchase:<\/strong> The Client is free to accept the proposal by proceeding with payment via the dedicated link received, thereby perfecting the purchase contract. Given the artisanal nature and limited availability of the selected bottles, the proposal and its associated link have a limited validity period, as indicated in the accompanying email.<\/li>\n<\/ol>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>3. Age Requirements for the Purchase of Alcoholic Beverages<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The sale of alcoholic beverages to minors is strictly prohibited. By submitting a consultancy request and placing a purchase order, the Client declares and guarantees under their sole responsibility that they are at least <strong>18 years of age<\/strong> (or have attained any higher minimum legal drinking age required by the laws of their country of residence within the European Union). The Professional and the designated courier reserve the right to request a valid identity document upon delivery.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>4. Price Transparency and Consultancy Fee<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The pricing model of La Bottiglia Giusta is built on absolute transparency:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bottle Price and Consultancy Fee:<\/strong> The amount presented to the Client in the selection includes the cost of the individual bottles together with a fixed sommelier consultancy fee equal to 15%.<\/li>\n\n\n\n<li><strong>Taxes:<\/strong> All prices indicated in the order summary are expressed in Euros (\u20ac) and include applicable taxes.<\/li>\n\n\n\n<li><strong>Shipping Costs:<\/strong> Shipping and protective packaging costs vary depending on the number of bottles and the destination European Union member country; these costs are clearly calculated and displayed in the checkout summary prior to payment confirmation.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>5. Payment Methods<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Order payment is made exclusively online via the secure private link generated on the WooCommerce platform. Transactions are processed with complete security through the <strong>Stripe gateway<\/strong> (credit cards, debit cards, Apple Pay, Google Pay, and other enabled methods). Sensitive payment data is managed directly by the encrypted payment service provider without passing through or being stored on the Website's servers.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>6. Shipping and Delivery within the European Union<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipments are carried out throughout the European Union via specialized express couriers, using exclusively certified anti-breakage packaging specifically designed for transporting glass bottles.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inspection Upon Delivery:<\/strong> Upon receipt of the package, the Client is required to inspect the integrity of the outer packaging. If the carton appears wet, dented, tampered with, or shows signs of impact, the Client must <strong>accept the package \"with specific control reserve\"<\/strong> (by having such wording noted on the courier's handheld device) or refuse delivery, notifying <a href=\"mailto:labottigliagiusta1@gmail.com\" target=\"_blank\" rel=\"noopener\">labottigliagiusta1@gmail.com<\/a> via email within 24 hours with photographic documentation.&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>7. Right of Withdrawal (Directive 2011\/83\/EU)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In compliance with European consumer protection legislation, a Client acting as a Consumer residing within the European Union has the right to withdraw from the purchase contract without giving any reason within <strong>14 (fourteen) calendar days<\/strong> from the day on which they acquire physical possession of the bottles.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Procedure:<\/strong> To exercise the right of withdrawal, the Client must send an explicit communication via email to <a href=\"mailto:labottigliagiusta1@gmail.com\" target=\"_blank\" rel=\"noopener\">labottigliagiusta1@gmail.com<\/a> within the 14-day period.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Condition of Returned Goods:<\/strong> Given the delicate and perishable nature of wine, the right of withdrawal is validly exercised only if the bottles are returned completely intact, never opened, with original capsules, corks, and labels intact, stored in a cool place away from light and heat sources, and packed inside the original protective anti-breakage packaging.<\/li>\n\n\n\n<li><strong>Costs and Refund:<\/strong> : Direct costs for returning the bottles shall be borne by the Client. The refund will be issued using the same payment method used for the initial transaction within 14 days of receiving and verifying the integrity of the returned products.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>8. Legal Guarantee of Conformity and Organoleptic Defects<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Consumers residing within the European Union, the legal guarantee of conformity provided by Directive (UE) 2019\/771 applies to defects existing at the time of delivery.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Wine with Original Defects (e.g., Cork Taint):<\/strong> Should a bottle exhibit an objective organoleptic defect attributable to its origin (such as TCA contamination \/ \"cork taint\"), the Client must contact <a href=\"mailto:labottigliagiusta1@gmail.com\" target=\"_blank\" rel=\"noopener\">labottigliagiusta1@gmail.com<\/a> within 48 hours of opening, keeping the bottle corked with its original cork and containing at least two-thirds (2\/3) of the liquid to allow for potential collection and inspection.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Exclusions:<\/strong> Tasting notes, sensory profiles, and pairing suggestions provided during the consultancy represent professional Sommelier evaluations; any discrepancies related purely to the Client's subjective taste or improper storage of the bottles after delivery do not constitute a lack of conformity.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>9. Applicable Law, Jurisdiction, and Dispute Resolution<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These Terms and Conditions are governed by Italian law. Pursuant to Article 6 of Regulation (EC) No. 593\/2008 (Rome I), for Clients acting as Consumers with habitual residence in another EU Member State, mandatory provisions more favorable granted by the law of the Consumer's country of residence shall remain unaffected. Any dispute arising from this contract shall be subject to the jurisdiction of the court of the Consumer's place of residence or domicile.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>TERMINI E CONDIZIONI GENERALI DI CONSULENZA E VENDITA 1. Identificazione del Professionista I presenti Termini e Condizioni regolano l&#8217;erogazione del [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-859","page","type-page","status-publish","hentry"],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/pages\/859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/comments?post=859"}],"version-history":[{"count":31,"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/pages\/859\/revisions"}],"predecessor-version":[{"id":896,"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/pages\/859\/revisions\/896"}],"wp:attachment":[{"href":"https:\/\/labottigliagiusta.com\/en\/wp-json\/wp\/v2\/media?parent=859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}